Manhattan Home Design, a furniture company concentrating on mid-century modern and modern items, placements itself as a provider of "affordable high-end." The company uses a curated collection of furnishings, consisting of famous reproductions and original designs, aiming to bring high-quality, trendy items to a large target market.
Brand Philosophy and Products
The brand's core ideology, as highlighted by CEO Becca Polak, is to give useful and trendy furnishings that forms the way people live. Polak, a former business attorney who acquired Manhattan Home Design in May 2024, brings a focus on customer-centric solution and quality. The firm's brochure includes preferred products like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with high-end materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough look at Manhattan Home Design Reviews from both the business's internet site and independent testimonial systems exposes a blended picture. The Sitejabber internet site supplies a specifically informing viewpoint, with an general score of 2.6 out of 5 stars, recommending a pattern of client dissatisfaction.
Positive Responses:
Many customers commend the aesthetic and high quality of the furniture, noting that items usually go beyond assumptions in terms of material and craftsmanship.
Some evaluations from the company's site emphasize products as "statement-making" and " precisely what I required to pull the room together."
Older reviews from third-party websites also state favorable experiences with product quality and timely distribution.
Negative Comments:
Much more recent reviews on independent sites like Sitejabber and Houzz repaint a much less positive image, with frequent issues regarding solution, worth, and deceptive marketing.
Usual grievances highlighted on Sitejabber and other systems consist of:
Poor customer support: Customers report a absence of interaction and trouble settling concerns.
Deceptive methods: There are discusses of products being noted as "in stock" when they are not, as well as a "bait and switch" approach with furnishings quality and sales.
Shipping and distribution concerns: Lengthy hold-ups, unfulfilled orders, and harmed things upon arrival are frequently mentioned.
Difficulty with returns and reimbursements: Customers have actually reported considerable difficulties in obtaining reimbursements or replacements for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Manhattan Home Design Reviews Design. Her background is in the business and legal world, and she acquired the firm with the objective of improving the online furniture purchasing experience. She is likewise a contributor to the firm's blog site, where she writes about interior decoration patterns and ideas. Her management is focused on curating classic, high-grade pieces and transforming the business's credibility via a much more customer-centric technique.